Note: Your discount level can be combined with coupons and specials that will allow you to save even more! For example if you are at the Silver level and getting discounts at 8% and you want to use a coupon to gives you 20%, this is how your purchase will break down: First your subotal will be discounted at 8%. Then that new total will be discounted at 20%.
1.How do I signup for the Rewards program? As long as you have an customer account with us, you are automatically participating in the Rewards program.
2.How do I earn points? You will earn one point for every dollar spent, you will also be able to earn more points through special offers and promotions. You can also earn 5 points for every review you submit for an item you ordered.
3.When do I begin accumulating points? You are eligible to begin earning points immediately after your first order is processed and complete.
4.When will my points be available for redemption? After you reach the minmum of 100 points, you can start converting your points into a gift certificate or you can save the points and be at the Bronze discount level.
5.How do I keep track of my points? You can check your points by visiting your "My Account" page. Click on the "Rewards Points" link to view your points history.
6.Is there a maximum number of points I can accumulate? There is no maximum number of points you can accumulate in the program.
7.I was a member before the Rewards program was introduced, will I be credited points for my past purchases? No, you will only earn points for purchases made during the time the Rewards program is active.
8.I made a purchase but then returned the items in my order, do I get to keep the points? No, the points you earned will be deducted from your account if the order was returned, refunded, or cancelled.
9.If I pay by money order or check, can I still earn points? Yes, but only if you have an account with us. Otherwise you will not earn points because we won't have an account to credit points to.
10.Do I have to use all my points when I redeem a gift certificate? No, it is entirely up to you when you decide what portion of your point total you want to convert into a gift certiciate.